Shipping & Returns
We currently only ship to the United States and Canada
Shipping - United States
- Regular orders ship at a $9.99 Flat Rate fee.
- We currently ship to all 50 states and U.S. Territories.
- All orders ship within 1-2 business days and always include a tracking number
Shipping - Canada
- Shipping rates are calculated based on the total weight of products ordered and your shipping location.
- All orders ship within 2-3 business days and always include a tracking number.
- Please allow extra delivery time due to customs regulations.
Many of our shipments are sent through USPS Priority Mail, so please include post office box, if applicable.
Returns & Refunds:
If you would like to return a product that was purchased directly from our website, or if you believe your product was damaged during shipping, please contact us at firstname.lastname@example.org within 30 days from the date of delivery. We are happy to work with you to either offer a full refund* or to send you a replacement product. Customer service is our #1 priority, so please let us know if you have any questions or concerns.
*At this time we only offer direct refunds. No store credit.
Sometimes a trap or snare may have a manufacturer defect that makes it difficult to set. If you believe you received such a product from us, please contact us by phone at (608)-797-0550 and we will do our best resolve the issue.
For Special Order Items:
To order items labeled as "Special Order," please contact us by phone at (608)-797-0550 or by email at email@example.com. Special Order items may take longer to ship based upon availability. A local pickup option may also be available for some products.