Shipping & Returns
We currently only ship to the United States
Shipping - United States
- Regular orders ship at different rates depending on the amount spent per order
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Standard Shipping $0.99–$24.99 $9.95 Standard Shipping $25.00–$49.99 $11.95 Standard Shipping $50.00–$74.99 $14.95 Standard Shipping $75.00–$99.99 $16.95 Standard Shipping $100.00–$124.99 $18.95 Standard Shipping $125.00–$149.99 $19.95 Standard Shipping $150.00–$174.99 $20.99 Standard Shipping $175.00–$199.99 $22.95 Standard Shipping $200.00 and up $23.95 - We currently ship to all 50 states and U.S. Territories.
- All orders include tracking number.
Many of our shipments are sent through USPS Priority Mail, so please include post office box, if applicable.
Returns & Refunds:
If you would like to return a product that was purchased directly from our website, or if you believe your product was damaged during shipping, please contact us at trapshackcompany@gmail.com within 30 days from the date of delivery. We are happy to work with you to either offer a full refund* or to send you a replacement product. Customer service is our #1 priority, so please let us know if you have any questions or concerns.
*At this time we only offer direct refunds. No store credit.
Trap/Snare Defects:
Sometimes a trap or snare may have a manufacturer defect that makes it difficult to set. If you believe you received such a product from us, please contact us and we will do our best resolve the issue.
For Special Order Items:
To order items labeled as "Special Order," please contact us by email at trapshackcompany@gmail.com. Special Order items may take longer to ship based upon availability. A local pickup option may also be available for some products.